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Contact Us.

We would love to hear from you. Whether you are booking your first lesson at Hemel Hempstead, planning a family day out at The Snow Centre, or have a question about our facilities, our team at The Snow Centre Hemel Hempstead is here to help. Get in touch using the options below and we will make sure you have all the information you need before hitting the slopes.

We would love to hear from you. Whether you are booking your first lesson at Hemel Hempstead, planning a family day out at The Snow Centre, or have a question about our facilities, our team at The Snow Centre Hemel Hempstead is here to help. Get in touch using the options below and we will make sure you have all the information you need before hitting the slopes.

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BY PHONE

Want to chat with us directly at Manchester? Give our friendly team a call and we’ll be happy to answer your questions or help you make a booking.

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MEDIA & PRESS

For press enquiries, interviews, or media opportunities, our communications team at Manchester is ready to provide the latest news and updates from the slopes.

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HELP & SUPPORT

Got a question about The Snow Centre Hemel Hempstead? Our FAQs page covers everything from bookings and lessons to memberships and events. Check it out for quick answers before getting in touch.

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FAQS.

Find all the answers to commonly asked questions about The Snow Centre.

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Aim to arrive 30 - 45 minutes before the start time of your lesson to allow ample time for preparation. Upon arrival, please have your booking reference available (you can find this on your booking confirmation email). You can collect your tickets from the Guest Services desk or the self-service ticket machines situated near reception. If your booking confirmation has a QR code, you can scan it at the self-service machines to check in.

Our facilities include changing cubicles, accessible changing facilities, and free of charge lockers are available to store your belongings.

Absolutely. We use real snow on all of our slopes to provide the most accurate and authentic slope conditions, allowing you to learn and enjoy your passion for snowsports in conditions as close to a real mountain piste as possible. 

The Snow Centre Hemel’s real-snow indoor slope is 160 metres long and has varying slope gradients as you descend. The slope is also 30 metres wide, providing plenty of space for your real snow adventure. 

On average, during the day the temperature is -6°C; overnight, this can drop slightly, so we can ensure the quality of snow required for skiing and snowboarding.